Responsible Gambling
Play Safe, Stay in Control
ReelDuck Casino prioritises player welfare alongside entertainment. Gambling carries inherent risks, and recognising warning signs early prevents problems from developing. This guide outlines available tools and external support resources.

Understanding Gambling Risks
Most players enjoy casino games without issue, treating sessions as paid entertainment similar to cinema visits or dining out. Problems emerge when gambling interferes with financial obligations, relationships, or mental health.
Warning Signs to Monitor
Recognise these patterns that may indicate developing issues:
- Chasing losses by increasing stakes after losing sessions
- Borrowing money specifically for gambling purposes
- Neglecting work, family, or social commitments due to gaming
- Feeling restless or irritable when not gambling
- Lying about time or money spent on casino activities
- Gambling to escape stress or emotional difficulties
Self-Assessment Questions
Honest answers help evaluate your gambling behaviour:
- Have you ever felt the need to bet more for the same excitement?
- Do you gamble until your last euro is gone?
- Have arguments with family or friends centred on gambling?
- Has gambling caused financial difficulties?
- Do you feel guilty about your gambling behaviour?
Answering yes to multiple questions suggests consulting support resources below.
Available Protection Tools
ReelDuck provides several features helping players maintain control:
| Tool | Function | Access |
|---|---|---|
| Deposit Limits | Cap daily/weekly/monthly deposits | Account Settings |
| Loss Limits | Maximum losses per period | Account Settings |
| Session Reminders | Alerts after set playing time | Account Settings |
| Cooling-Off | Temporary account pause (24hrs-6 weeks) | Support Team |
| Self-Exclusion | Long-term account closure (6 months+) | Support Team |
Setting Effective Limits
When configuring limits, consider these approaches:
- Set deposit limits reflecting disposable income only
- Loss limits should never exceed what you can comfortably lose
- Session time reminders help maintain awareness during play
- Review and adjust limits monthly based on circumstances
External Support Resources
Professional organisations offer confidential assistance for gambling-related concerns:
Helplines and Services
-
GamCare — Free counselling and support across the UK
- Helpline: 0808 8020 133
- Available: 24 hours daily
-
Gamblers Anonymous — Peer support through group meetings
- Fellowship of recovering problem gamblers
- Meetings available online and in-person
-
BeGambleAware — Information and treatment referrals
- Resources for players and affected family members
Self-Exclusion Schemes
National schemes allow blocking access across multiple operators simultaneously:
- GAMSTOP — UK self-exclusion register
- OASIS — German exclusion system
- ROFUS — Danish exclusion register
Tips for Safer Gambling
Practical habits supporting controlled play:
- Never gamble with money needed for bills or essentials
- Set strict time limits before starting sessions
- Take regular breaks during extended play
- Avoid gambling when emotional, tired, or intoxicated
- Treat any winnings as a bonus, not expected income
- Balance gambling with other leisure activities
Remember: gambling products exist for entertainment. The house always maintains mathematical advantage over time.
Protecting Others
Parents should implement parental controls preventing minors from accessing gambling sites. ReelDuck verifies player age during registration and reserves the right to request additional documentation.
Family Support
If concerned about someone else’s gambling:
- Approach conversations without judgement
- Share available support resources
- Encourage professional help if needed
- Consider support groups for families affected
Contact Our Support Team
ReelDuck staff receive training on responsible gambling matters. Reach out for assistance with protection tools or account restrictions:
- Email: support@reel-duck.org
- Live Chat: Available 24/7
- Helpline: 0808 8020 133
Taking control today prevents bigger challenges tomorrow. Gambling should enhance life, never diminish it.